Stiona

Privacy Notice

Who are we?

Stiona Software Ltd is a Belfast based technology company specialising in building bespoke digital solutions for our customers.

Who are our customers?

Northern Ireland Civil Service (NICS)

Stiona is working with Enterprise Shared Services (ESS) in the design, implementation and support of its Digital Transformation Platform. The platform and its data reside within the NICS controlled infrastructure. For more information, please refer to the ESS Privacy notice on the Department of Finance website.

Klubfunder

Klubfunder is a fully owned subsidiary of Stiona Software Ltd. Klubfunder is a fundraising platform for sports clubs throughout Ireland and the UK. For more information on how your data is managed within Klubfunder, please refer to the Klubfunder Privacy Policy:

https://www.klubfunder.com/Help/PrivacyPolicy

Consultancy Services

Stiona provide technical consultancy services to departments within NICS. Consultants are on-site and the data used is owned and managed by the business areas within the departments. This information is not shared in Stiona repositories or with Stiona staff.

How do we use your information?

Stiona may capture personal information in the following circumstances:

People who email us about our services or career opportunities

Stiona use Microsoft Office 365 email services with all service centres in Europe. Microsoft are processors of this data on our behalf and are contractually bound to secure the information on our behalf. You can view the Microsoft Office 365 privacy policy at https://www.microsoft.com/en-us/trustcenter/privacy/. Access to mailboxes are strictly controlled by role-based authentication within the wider organisational account. Only higher-level management have access to the shared mailboxes used by external contacts. Emails within these mailboxes are retained for 60 days.

Partners who contact us for support for existing services

Stiona use a Freshworks secure service desk to help our partners support existing services. The service desk uses SSL encryption to protect the information within the service desk. More information on Freshworks commitment to Data protection can be found at https://www.freshworks.com/privacy/gdpr/. Stiona are contractually bound to provide these services under existing managed services contracts for our customers above. Retention of this information is as per customer managed service contract.

Management of Stiona staff and operations

Stiona require all Stiona staff to be AccessNI security checked and also to comply with our Information Security Management System (ISMS) policies and procedures. To this end, a child Privacy policy detailing the processes within the ISMS has been circulated internally to all Stiona Staff.

Capture and use of digital data

Stiona do not use cookies, automation or profiling within their public website.

Information Security Management System

In order to protect data and systems, Stiona Software operate an Information Security Management System independently audited against the international standard ISO/IEC 2001:2013 control set. Stiona Software is currently undergoing a full certification to this standard.

Your rights

You have the right to make a Subject Access Request to any organisation storing or processing your personal data. Details about Subject Access Requests can be found at https://ico.org.uk/for-the-public/personal-information/. Should you wish to raise a Subject Access Request with Stiona, please request a proforma by emailing privacy@stiona.com

Contact Us

You can contact us at any time by email at privacy@stiona.com or in writing to the following address:

Information Security Manager
Stiona Software Ltd
Office Suite 4
Ormeau House
91-97 Ormeau Road
Belfast
BT7 1SH

Review of this policy

We keep this policy under review. This policy was last updated on 9th May 2018.

NI Direct
Department of Agriculture, Environment and Rural Affairs
Department for Infrastructure
Sport Northern Ireland

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